Privacy policy

iRam is a sales and merchandising agency serving suppliers to South African retailers. Our head office is at 20 Zulberg Close, Bruma Boulevard, South Block, 1st Floor, Bruma, 2026.

For anything about your personal information, email info@iram.co.za or call 011 436 9020.

When you send us an enquiry through this website we receive what you type into the form:

• your name and company
• your email address
• your phone number, if you give it
• the retailers you sell through, if you choose any
• your message

Our hosting provider keeps standard server logs, such as IP address and browser type, to run and protect the site.

We count visits with Vercel Web Analytics, which uses no cookies and does not identify you. It tells us which pages are read and roughly where visitors come from, nothing more.

If you accept on the cookie notice, Google Analytics cookies record the pages you visit, how long you stay, your general location, and whether you sent an enquiry. These cookies never load if you decline. We do not use them to show you personalised ads. Google Analytics statistics are kept for no more than 14 months.

Only to reply to you and to prepare for a meeting with you. We do not add you to a marketing list or contact you about anything else without your permission.

The iRam team, and the service providers that handle it on our behalf to make the website and email work:

• Vercel, which hosts this website
• Resend, which delivers form submissions to our inbox
• our email provider
• Google, which provides Google Analytics, if you accept on the cookie notice

Some of these providers store data outside South Africa, under their own security and privacy commitments. We never sell or rent your information to anyone.

We will also share it if the law requires us to, for example under a court order, or where it is needed to protect our rights or the safety of others.

We take reasonable steps to keep your information safe from loss, misuse and unauthorised access. Only the people who need it to deal with your enquiry can see it, and it travels over encrypted connections.

For as long as we need it to deal with your enquiry and any work that follows. After that we delete it, unless the law requires us to keep it.

If iRam is sold or merged with another business, your information may pass to the new owner, who must keep using it as this policy describes.

Under the Protection of Personal Information Act (POPIA) you can ask us what information we hold about you, ask us to correct or delete it, and object to us using it. Email us and we will deal with it promptly.

If you are not happy with how we handle your information, you can complain to the Information Regulator at inforegulator.org.za.

If this policy changes, the new version will be published on this page with its date. Last updated 12 November 2026.